Soft Skills Part 1: Important skills agents should poses – Why this is important & Clarity in communicating & listening – Parrot Learn

Soft Skills Part 1: Important skills agents should poses – Why this is important & Clarity in communicating & listening

In this 5 part course you will Learn and understand the important skills call centre agents should poses and why.

Course Information

Categories: Soft Skills

Course Instructor

Lee Gordon Author

Important skills agents should poses – Why this is important & Clarity in communicating & listening

Why Is it Important to poses these skills

Patience & Empathy

Problem Solving & Flexibility

Organization

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