CALL CENTRE: ULTRA HIGH PERFORMANCE TEAM

CALL CENTRE: ULTRA HIGH PERFORMANCE TEAM

At the end of the course one should be able to:

1. Work effectively with their teams, nurturing talent, and driving success.
2. Identify different types of team members and adapt to their needs.
3. Communicate effectively with team members, so that everyone contributes to team goals.
4. Effectively resolve conflict situations and promote a positive work culture.

Course Information

Estimated Time: 2 day

Difficulty: Beginner

Course Instructor

Sharon Mutenje Author