CALL CENTRE TRAINING: PROFESSIONALISM

CALL CENTRE TRAINING: PROFESSIONALISM

This course we are focusing on below:

  • What is professionalism
  • Look at differential behaviors
  • How to deliver an experience

Course Information

Estimated Time: 1 day

Difficulty: Beginner

Categories:

Tags: , ,

Course Instructors

Sharon Mutenje Sharon Mutenje Author
Lee Gordon Lee Gordon Author
 

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PROFESSIONALISM

PROFESSIONALISM
Lesson 1 of 3 within section PROFESSIONALISM. You must enroll in this course to access course content.
DIFFERENTIAL BEHAVIOUR
Lesson 2 of 3 within section PROFESSIONALISM. You must enroll in this course to access course content.
IMPLEMENTING THE 2, 3’S
Lesson 3 of 3 within section PROFESSIONALISM. You must enroll in this course to access course content.
0 July 27, 2020

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