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Course Category: Soft Skills
Soft Skills
CALL CENTRE SOFT SKILLS: FOLLOW UP
Call Centre Training: Personal Well-Being
CALL CENTRE TRAINING: PROFESSIONALISM
Call Centre: Communication
CODES & FORMULAS FOR SPECIAL PRODUCTS
IMPROVING CUSTOMER EXPERIENCE THROUGH COMMUNICATION
IMPROVING CUSTOMER EXPERIENCE: WORK ETHICS
SALES TECHNIQUE – UPSELLING
SOFT SKILL: CALL ETIQUETTE
SOFT SKILLS – ADVISING CUSTOMERS ON PRICE INCREASE
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