Soft Skills Part 1: Important skills agents should poses – Why this is important & Clarity in communicating & listening
In this 5 part course you will Learn and understand the important skills call centre agents should poses and why.
Course Information
Course Instructor
Important skills agents should poses – Why this is important & Clarity in communicating & listening
Why Is it Important to poses these skills
Patience & Empathy
Problem Solving & Flexibility
Organization
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